Key takeaways

Online Registration

  • 37% Increase in completed registrations

  • 5-7 minute time reduction completion rate

  • My Role: UX Design

  • Worked with: Business Stakeholders, Product Owners & manager, Copywriter, Developers, UX Designer

 

Key takeaways

File a Maternity Claim

  • Currently undergoing A/B testing

  • My Role: UX & Visual Design

  • Worked with: Business Stakeholders, Product Owners & manager, Copywriter, Developers, UX Designer

 

Key takeaways

MetLife Design System

  • Scaleable Design System, Flexible and adaptable responsive design

  • Eliminated redundant website hosting fees, increased build time efficiency, and reduced duplicate development cost functions by consolidating use of 3 CMS platforms: Adobe, Tridion, and Crown Peak, building out a global pattern library on 1 single CMS platform.

  • Cost reduction in future implementation development

  • Satisfied and avoided multi-million-dollar lawsuit by meeting level AA compliance, delivering web content accessibility guidelines, ensuring the MetLife.com US website was accessible for those with disabilities.

  • My Role: UX & Visual Design

  • Worked with: Director of UX, UX Designer, Visual Designer, Developer

 

Additional work

Visual Design Portfolio

  • Scaleable Design System, Flexible and adaptable, responsive, AA compliance design

  • Drove greater brand awareness, boosted NPS satisfaction and increased revenue as lead designer on the digital transformation of the MetLife Brand including the strategic separation from 30+ year PEANUTS partnership with MetLife.

  • Social Media Campaigns: Generated higher post views and impression impact as social media consultant for Morgan Stanley by curating custom content for Wealth Management team to use.

  • My Role: Visual Designer

  • Worked with: Director of UX, UX Designer, Developer & Copyrighters